Digitizing Energy Saving Certificates (ESC) controls

Inspection - Form: Energy Savings Certificates (EEC). Mobile application. Ermeo

The Energy Savings Certificates (ESC) was introduced in 2005 to encourage companies and individuals to reduce their energy consumption.

Energy suppliers and fuel distributors, known as the obligated parties, are responsible for promoting energy savings among consumers. In exchange, the latter can receive a CEE premium

At the end of the period, those obliged must justify the fulfilment of their obligations, failing which they are liable to pay a penalty in full discharge of their obligations to the State.

The realization of Energy Savings Certificates involves a financial stake on which a restrictive regulation weighs.


In this article:

1. EWCs on paper documents: a significant loss of income
2. The Ermeo digital solution optimises the realisation of energy saving certificates Energy Savings Certificates
3. The advantages of the Ermeo solution for the management of Energy Savings Certificates

1. EWCs on paper documents: a significant loss of income

Audit management, particularly of the
Energy Savings Certificates scheme, involves various factors that limit your performance.

a. Binding regulations

The Energy Savings Certificates contain a lot of administrative information and must respect a strict formalism

With paper-based reporting, it is difficult to ensure that all field experts have the same form. The construction of the EWC reports can then differ from one expert to another. Moreover, in the event of changes in regulations, the time spent modifying the forms is considerable and their distribution to the teams quite long.

This lack of homogeneity in the paper reports of CEE complicates the mass restitution to the Pôle National des Certificats d'Économies d'Énergie (PNCEE) at the end of the period.

b. A long process

Before starting an intervention, the experts should look for the various documents they will need and print them out. They quickly find themselves cluttered with these media.

Once in the field, each piece of information collected is filled in by hand. However, the Energy Savings Certificate forms contain a lot of data that can be tedious to fill in.

The expert then reports all the data in computer files such as Excel in order to forward them to his supervisor.

This data entry or re-entry work represents on average 50% of the intervention time. The field expert is forced to linger on tasks with low added value.

c. Unreliability

As with all manual work, reporting during Energy Savings Certificate audits is not as reliable as it could be. 

Manual completion of paper forms and their transcription into computer files can lead to data entry errors. Similarly, the supervisor will not necessarily understand what the expert may have reported.

With paper forms, it is also possible to make omissions and not take note of certain essential data to determine the eligibility of the customer with the EEC.

Lack of reliability leads to less quality work and more re-interventions, which impact the financial performance of the company.

d. Insufficient data traceability 

Energy Savings Certificates checks carried out on paper do not offer good data traceability.

The team leader does not have a global vision of all the interventions. Knowing the distribution of interventions according to their nature, sites and teams becomes tedious.

Its task is also not made easier when it comes to monitoring their status, i.e. which ones are being processed, processed or forthcoming.

2. Ermeo's digital solution optimises the implementation of Energy Savings Certificate checks

With Ermeo,
the implementation of Energy Savings Certificate controls becomes digital to facilitate and optimise the work of experts and team leaders.

Our solution favours tasks with high added value and allows a better management of interventions.

a. Time and performance savings for the expert

Thanks to the mobile application, the field expert is notified when a new intervention is assigned to him/her. He then has access to all the information necessary to carry out his intervention such as its nature, the site and the name of the client.

The application will automatically generate the relevant EEC form. The forms are indeed multiple to adapt to the different types of controls (floor, attic and roof, etc.) and gather all the administrative information related to the control.

Ermeo forms are interactive. All the data to be collected is included and the expert simply has to fill in each brick by selecting the appropriate option or enter the corresponding information. He can also add photos for more precision.

Ermeo mobile application (IOS, Android) for technicians, field operators, field experts. Interactive forms for carrying out audits (ESC).

Ermeo mobile application (IOS, Android) for technicians, field operators, field experts. Interactive forms for carrying out audits (ESC).

The Ermeo solution supports and accompanies the expert
in the field. Omissions and re-entries are eliminated as the application reports missing data or incorrect values.

When the intervention is finalized, the report is automatically generated. A pre-filled email is displayed to send it to the team leader and eventually to the customer.

All data is transmitted in real time to be consolidated in databases and then analyzed and summarized in a dashboard. Ermeo databases databases are compatible with different business software (such as PowerBI) and can thus be synchronized.

b. The team leader effectively steers all Energy Savings Certificate controls

Thanks to the web platform, the team leader has a 360-degree view of all interventions and data collected in the field. 

The dashboards allow him to access the general progress of the interventions but also according to the site, the customer and the teams.

With this tool, the team leader can allocate resources and manage the different Energy Savings Certificate controls in an optimal way.

Ermeo Web platform for the team leader. Dashboard for a 360 view of audit interventions (ESC). Efficient management of resources.

With the web platform, the team leader plans the interventions. He creates the forms himself without the need for coding skills. 

In the event of a change in the EWC regulations, Ermeo offers good reactivity by allowing the forms to be adapted instantly and transmitted to the experts in real time.

3. Advantages of the Ermeo solution for Energy Savings Certificate management

Digitalising the implementation of Energy Savings Certificate controls with the Ermeo solution allows financial gains thanks to various advantages.

  •  Removing constraints linked to regulatory changes and formalism
  • Saving time on EWC inspections
  • Up to -70% re-interventions
  • Real-timetraceability and data enhancement
  • Re-entry errors are 100% eliminated
  • An easy-to-useweb platform and mobile application
Corentin CLEMENT Marketing Manager Corentin Clément